Information Complying with the Japanese Specified Commercial Transactions Act

Information Complying with the Japanese Specified Commercial Transactions Act

Note: Please note that the following information is as of JMoF 2020.

Payment Method

When paying for registration, only credit cards will be accepted. After entering all necessary information and submitting the payment form, a confirmation e-mail will be sent to you once payment has been received and processed. Our payment processing is provided by Stripe Inc. It is encrypted through the Transport Layer Security (TLS) technology during your online transactions. Your credit card information is handled by Stripe’s secure server. Your sensitive information WILL NOT be stored by JMoF.

Con-Badge Delivery (for Those Who Live in Japan)

Delivery Provider: Japan Post (Regular Mail) Your con-badge will be delivered to you at your registered address by December 11th (Wed.,) 2019.

Con-Badge Exchanges

If there is a printing error or typo on your convention badge, please bring it to the JMoF reception desk on the days of the convention so that we may replace it.

Editing/Cancelling Registration

  • By November 24th (Sun.,) 2019: For cancellation of your registration, or for any edits to an existing registration, please send us a message through the “Pre-registration Information Change Form” page.
  • From November 25th (Mon.) to December 1st (Sun.,) 2019: For cancellation of your registration, or for upgrading an existing registration only, please send us a message through the “Contact” page.
  • On or after December 2nd (Mon.,) 2019: For cancellation of your registration, please send us a message through the “Contact” page.

Refunds

If you cancel your registration, we will refund you a percentage based on the date that you cancelled, minus any transaction fees. The refund will be handled by the Stripe Online Payment service.

  • Cancellations made by November 24th (Sun.,) 2019: 100% Refund
  • Cancellations made from November 25th (Mon.) through December 1st (Sun.,) 2019: 60% Refund
  • Cancellations made on or after December 2nd (Mon.,) 2019: No Refund

Remarks

For more information or inquiries about the JSCTA, please send us a message through the “Contact” page.