Policies for Payment, Cancellations, and Refunds (Information Complying with the Japanese Specified Commercial Transactions Act)

Note: The following is translated from the original Japanese document. The original document may supersede any part of the translation below, and may be invoked at any time.

Pricing

For details on pricing information, please check each respective introduction page.

Note: The products’ prices will be announced before sales begin.

Purchase Period (UTC+9/JST Timezone)

  • Pre-Registration: From September 12th (Sat.), 2026, 21:00 (JST) to November 8th (Sun.), 2026, 23:59 (JST). For more information, please see the “Registration” page.
  • On-Site Registration (Paid in Advance): From December 11th (Fri.) (JST), 2026 to January 10th (Sun.), 2027 (JST). Please see the “Registration” page.
  • On-Site Registration (Paid On-site): From January 8th (Fri.) (JST), 2027 to January 10th (Sun.), 2027 (JST). Please see the “Registration” page.
  • Changing Room Registration: From October 3rd (Sat.), 2026, 21:00 (JST) to December 27th (Sun.), 2026, 23:59 (JST). However, when capacity for the changing rooms is reached, registration will close. For more information, please see the “Changing Room” page.
  • Dealer’s Den Registration: From September 12th (Sat.), 2026, 21:00 (JST) to October 12th (Mon.), 2026, 23:59 (JST). For more information, please see the “Dealer’s Den” page.
  • Dead Dog Party Registration: From September 12th (Sat.), 2026, 21:00 (JST) to November 8th (Sun.), 2026, 23:59 (JST). However, when capacity for the Dead Dog Party is reached, registration will close. For more information, please see the “Dead Dog Party” page.
  • Official Goods: Please see the “Official Goods” page.

Payment Method

Pre-Registration, On-Site Registration (Paid in Advance), Changing Room Registration, Dealer’s Den Registration, and Dead Dog Party Registration

When paying for registration, only credit cards will be accepted. Wire transfers will not be able to be used as a payment method.

After entering all necessary information and submitting the payment form, a confirmation email will be sent to you once payment has been received and processed.

Note: If 1 day has passed after payment and no confirmation email has been received, please contact us so we may assist you.

On-Site Registration (Paid On-Site), Official Goods Booth

Cash, Credit Cards, Electronic Money (which includes Prepaid IC Cards like PASMO and Suica) are able to be used.

Credit Card Payments

Credit cards that are able to be used are VISA, Mastercard, American Express, JCB, Diners Club, and Discover cards. You will also be able to use debit cards and prepaid cards from the above brands.

Examples of prepaid cards that are able to be used will be introduced below.

  • V-Preca (Application: Possible for those 18 years of age or older)
  • WebMoneyCard (Application: Those under 20 may apply if they have parental permission)

Note: Please see the “Credit Card Transactions” section of the “Privacy Policy” page for details on how a user’s credit card information is handled.

Electronic Money Payments

The electronic money payments that are able to be used are QUICPay, iD, and Apple Pay. Prepaid IC cards that are able to be used are Suica, PASMO, Kitaca, TOICA, manaca, ICOCA, SUGOCA, nimoca, and Hayakaken.

Note: PayPay and PiTaPa cannot be used.

Editing Registration

Modifying the Registration Information

For the “MEMBER”, “SPONSOR”, and “SUPERSPONSOR” Tiers

  • You are able to make changes until November 8th (Sun.), 2026, 23:59 (JST). From November 9th (Mon.), 2026, onwards, you will not be able to make any modifications, so please take note.
  • For upgrading or downgrading your participation tier, please use the registration system (ConCat).

Note: For details on how to use the registration system, please see the JMoF ConCat User Manual document.

During the procedure, you will either pay the price difference between tiers or receive a refund. The payment will take place through Stripe, Inc.’s payment processing services, via credit card.

Note: You may change your participation tiers only if there are remaining slots.

For the “CAPTAIN” Tier and for On-Site Registration

Please note that you cannot make any changes to your participation registration.

Modification of Dealer’s Den Registration

  • Please make changes to your Dealer’s Den registration through the registration system (ConCat).
  • You may make changes until Oct. 12 (Mon.), 2026, 23:59 JST. Please note that you cannot make any change on or after Oct. 13 (Tue.), 2026.

Table Booth

If you were selected in the lottery

Your Dealer’s Den registration will be confirmed. After receiving the email, please pay the exhibition fee for your selected booth type by the deadline. Payment must be made by credit card through Stripe, Inc.’s payment processing services.

If you were not selected in the lottery

You will not be able to exhibit in the Dealer’s Den. No payment will be required.

Square Booth

If you were selected in the lottery

Your Dealer’s Den registration will be confirmed. After receiving the email, please pay the exhibition fee for your selected booth type by the deadline. Payment must be made by credit card through Stripe, Inc.’s payment processing services.

If you were not selected in the lottery

When registering, you will be able to either change your registration to a Table Booth or cancel your registration.

  • If you choose to change your registration to a Table Booth, the modification policies of the “Table Booth” section above will apply.
  • If you choose to cancel, please note that you will not be able to exhibit in the Dealer’s Den. No payment will be required.

Delivery of Registration Items Including Con-Badge (for Those Who Live in Japan)

  • Packing and Shipping Provider: OPENLOGI Inc.

Your registration items, including your con-badge, will be sent to your registered address by December 10th (Thu.), 2026. When they arrive, please keep them in a safe place and be sure to bring them to the venue on the days of the convention.

  • Delivery is expected to be completed by December 15th (Tue.), 2026. Please note that the actual delivery date may vary depending on the destination area.
  • If any registration items are missing, such as some participation perks, please contact us by December 20th (Sun.), 2026. We will be able to pass you the correct items on the days of the convention.
  • If you haven’t received your con-badge by December 15th (Tue.), 2026, please make sure to contact us by December 20th (Sun.), 2026.

Note: If you do not contact us by the above date, we cannot re-issue your con-badge with your name printed on it.

Exchanges

If you find any defects in your participation items, such as damage or printing errors, please contact us by December 20th (Sun.), 2026. We can replace it when you bring it to the JMoF registration desk on the days of the convention.

Note: If you do not contact us by the above date, we cannot re-issue your con-badge with your name printed on it.

Note: For those who did on-site registration, we cannot re-issue your con-badge with your name printed on it.

Cancellations

Participation Fee

For the “MEMBER”, “SPONSOR”, and “SUPERSPONSOR” Tiers

If you cancel your registration, we will issue a refund for the amount listed below, minus a transaction fee. Please complete the necessary procedures through the registration system (ConCat).

  • Cancellations made by November 16th (Mon.), 2026: 100% Refund
  • Cancellations made from November 17th (Tue.), 2026 through November 23rd (Mon.), 2026: 60% Refund
  • Cancellations made on or after November 24th (Tue.), 2026: No Refund

The refund will take place through Stripe, Inc.’s payment processing services, via credit card.

Note: Even in the event that your participation privilege is revoked or refused due to reasons outlined in our terms of participation, refunds will be handled according to the terms of participation. For details, please see the “Terms of Participation” page.

For the “CAPTAIN” Tier

You cannot cancel your registration. Please also note that registration fees are non-refundable.

For On-Site Registration

Participation fees are excluded from the refund.

Cancellations for the Dealer’s Den

If you are selected in the lottery, your Dealer’s Den registration will be confirmed. After that, you will not be able to cancel your registration. Accordingly, the Dealer’s Den exhibition fee will not be refundable.

Changing Room Usage Fee and Dead Dog Party Participation Fee

To cancel your Changing Room Registration or Dead Dog Party registration, please go through the registration system (ConCat).

Note: For details on how to use the registration system, please see the JMoF ConCat User Guide document.

  • Cancellations made by November 16th (Mon.), 2026: 100% Refund
  • Cancellations made from November 17th (Tue.), 2026 through November 23rd (Mon.), 2026: 60% Refund
  • Cancellations made on or after November 24th (Tue.), 2026: No Refund

The refund will take place through Stripe, Inc.’s payment processing services, via credit card.

Other Information

Loaning/Transferring

Participation registration (including all things that come with it, like a con-badge), Changing Room registration, Dealer’s Den registration, and Dead Dog Party registration are valid only for the person who registered. Please note that you may not lend or transfer the above rights to anyone else.

In Case of JMoF Cancellation

If a natural disaster, epidemic, or other force of nature cause an unavoidable problem to the operation, JMoF may be canceled before or during the days of the convention.

If it is decided that JMoF 2027 will be canceled, we will refund the balance remaining after deducting various expenses from the participation fee, Changing Room usage fee, Dealer’s Den Registration fee, and Dead Dog Party participation fee. Please note that it may take time to process the above refunds.

Remarks

  • If you are unable to use the registration system (ConCat), please contact us.

For more information or inquiries about the JSCTA, please send us a message through the “Contact” page.

(Revised September 12th (Sat.), 2026)